Refund and Returns Policy

Firearm Sales Policy

  • All Firearm Sales Are Final:
    Once a firearm is transferred to you through an FFL dealer, it cannot be returned or refunded.
  • Defective Firearms:
    If a defect is discovered, please contact the firearm manufacturer directly for warranty repair or replacement.
  • FFL Transfer Responsibility:
    Once a firearm is transferred to you, it is considered used—even if unfired—and cannot be returned. If a background check is denied, the transfer fee and any applicable shipping costs must be paid before returning the firearm to the original FFL. Note: Not all transferring FFLs allow returns. If no return policy exists, the firearm will be forfeited and become the property of Defensive Resources LLC.

Non-Firearm Items

  • Accessories:
    Non-firearm items, such as accessories, may be returned within 14 days if unused, undamaged, and in original packaging. A restocking fee of 20% may apply.
  • Ammunition:
    All ammunition sales are final and cannot be returned or exchanged.

Order Cancellations and Special Orders

  • Cancellations Before Transfer:
    Orders can be canceled before shipment or transfer to the FFL. A 20% restocking fee may apply to these cancellations.
  • Special Orders and Custom Purchases:
    Special orders and custom firearm purchases require a non-refundable deposit or, in some cases, full payment upfront. If canceled, these payments will not be refunded.

Shipping Costs

Return Shipping:
The buyer is responsible for all return shipping costs, including any necessary shipping for denied background checks.

Non-Refundable:
Shipping fees are non-refundable under all circumstances.

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